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Cloud_Compliance_logo-1Cloud Insights

Pricing & Editions

Cloud Insights is available in multiple editions to suit your organization’s monitoring, optimization and security needs. 

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Editions pricing

There are two types of ways Cloud Insights can collect data in your environment, depending whether the source of the data is infrastructure or a service.
Infrastructure assets include hardware resources in your own data center and cloud providers. To collect from these assets an acquisition unit is required. This is a lightweight VM that you control, and is used to securely transmit data to Cloud Insights.
Service assets are applications and servers in the environment. Metrics can be directly collected from these assets without an acquisition unit.

What do I need to get started?

For NetApp Customers
Per MU , Per Month
Use Cases Features    
Monitoring and Troubleshooting:
Get complete visibility into your infrastructure and applications whether it’s on-prem or in the cloud.
Heterogenous storage, compute and application monitoring NetApp devices and services.
Advanced metrics VMware & NetApp Storage Only
Log monitoring ONTAP Only
Virtualization and Cloud computing -
Automatic topology mapping and metrics correlation VMware & NetApp Storage Only
Infrastructure and configuration change audit & monitoring NetApp devices & services
Resolution Recommendations NetApp Only
Ingest from other open agents -
Advanced user behavioral analytics -
Visualization and Reporting:
Use the included customizable dashboards and reports or customize your own with powerful creation tools.
Standard and customizable dashboards NetApp storage and VMware storage metrics
Kubernetes cluster and namespace explorer -
BI Reporting
  • Cloud Insights data warehouse
  • Catalog of advanced reports
  • Comprehensive chargeback reporting
- For environments of 500 MU and larger
Right-size your resources, track, visualize and highlight your and over and underutilized infrastructure.
Storage utilization and efficiency trends NetApp Only
Identify waste at scale NetApp Only
Reporting with historical data trends -
Metadata model supporting costs per metric/device -
BU reporting for infrastructure cost consumption -
Identify risks and protect your data from attack.
ActiveIQ integration for ONTAP security risks
ONTAP Fpolicy monitoring -
File and user activity auditing -
Identify suspicious or unusual user activity -
Automatically detect ransomware attacks -
Detect malicious file deletion -
Automatically block malicious users -
Automatically create snapshot to protect data -
Ingest custom data into Cloud Insights and leverage metrics and topology information in your other business applications.
Basic API for deployment and configuration
Webhooks for alerting -
Enhanced API to access metrics and configuration information -
Ingest API for logs or metrics from any source -
Directly query Cloud Insights data warehouse -
Includes global availability
Polling intervals Limited Customizable
Data Retention 7 Days 13 Months
Global region availability
SSO user auto-provisioning -
Early access feature review -
Enterprise grade support with the expertise and experience you expect from NetApp. Premium support options available.
Global support via email, phone and chat
With qualifying SupportEdge agreements on NetApp storage

Global support channels for Cloud Insights are included when SupportEdge Advisor or Expert agreements are applied to all monitored NetApp storage systems.

Community support available

Pricing is based on the number of Managed Units (MUs) you wish to monitor.
An MU is defined as: Compute: 1 Managed Unit = 2 hosts (virtual or physical)
Storage: 1 Managed Unit = 4 TiB of unformatted external capacity in a physical or virtual storage OR
= 40 TiB of NetApp StorageGRID, Amazon S3, Dell EMC ECS, Hitachi Content Platform and IBM Cleversafe unformatted capacity
(doesn’t account for the compute local storage)
Some examples:

  • if you have 100 hosts and 100 TiB of storage, you would purchase (100/2) + (100/4) = 75 MUs.
  • If you have 200TiB of NetApp StorageGRID and 200TiB of other storage, you would purchase (200/40) + (200/4) = 55 MUs.
  • What is a Managed Unit (MU)?

    Cloud Insights has a straightforward pricing model based on the number of Managed Units (MUs) you wish to monitor. No need to guess about your next bill. Managed units are not bound to specific device types, giving you the flexibility to re-deploy in line with your business and infrastructure needs.

    Estimate your Managed Units (MU's)

    Infrastructure Observability

    2 hosts (virtual or physical) = 1 MU
    4TiB of RAW capacity = 1 MU
    4 TiB of provisioned external capacity in a physical or virtual storage = 1 MU
    40 TiB of AWS S3, Cohesity SmartFiles, Dell EMC DataDomain, Dell EMC ECS, Hitachi Content Platform, IBM Cleversafe and NetApp StorageGRID unformatted capacity = 1 MU

    Kubernetes Observability

    4 vCPUs (Node Cores) in Kubernetes cluster = 1 MU

    How to get Cloud Insights